Passenger Support Services
KENTKART gives special supporting services to all users of the system. They can relay their feedback, proposals and questions to the user representatives over the internet and get their answers within 24 hours. Passenger support services respond to subjects such as:
1) Providing detailed information on the system and its applications
2) Providing information on the contact details of offices and methods of application in different cities for personalized cards
3) Providing information for mal-functioning, stolen or lost cards
4) Passing complaints and requirements about smartcard kiosks to the local dealer coordinator
5) Evaluating all questions, complaints and proposals about Kentkart
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